Following the violent rampage last Monday at the Nigerian High commission by a disenfranchised and frustrated member of the Nigerian community in response to the utterly inefficient and outdated passport renewal and visa issuance services rendered to Nigerians in the country, a consortium of influential Nigerians and community leaders from across the UK have formed to meet and discuss the problem affecting and faced by thousands of Nigerians.
On Monday, the footage emerged of the violent rampage embarked upon by Jeffrey Apkovweta Ewohime, 32, following the “awful and inconsiderate” treatment he allegedly experienced at the hands of staff of the Consulate’s Visa office.
In all, a total of 7 vehicles belonging to the Consulate and members of the public were very seriously damaged by Ewohime’s violent outburst.
The video immediately that went viral, attracting a nationwide response of condemnation of the Nigerian High Commission by thousands of Nigerians from allover the United Kingdom who have been on the receiving end of gross ineptitude and poor customer service at the Consulate.
The only response from the High Commission was the publication of Ewohime’s passport with all the details exposed on social media, contravening all known General Data Protection Regulation (GDPR) and further demonstration of the Nigeria High Commission’s disregard of standard operating procedures
The group, equally and understandably enraged at the long existing myriad of issues such as backwards and archaic operating procedures, dreadful customer service, confusing online application and appointment booking systems, lack of booklets to mention just a few, is also working towards urging the High Commission to acknowledge these problems and make a full admission of failure in the provision of the consular services rendered to her clients.
The group is also drawing up a list of recommendations towards the overhauling of the passport services unit of the Consulate, These are to be presented to the High Commissioner Hon Retd Judge Oguntade CFR, CON at a meeting scheduled to take place at Nigeria House,Northumberland Avenue early next month.
Also expected to be present at the meeting is the Chairperson Diaspora Commission Hon Abike Dabiri